Frequency Ask Question's

 1.  Do you have any difference between contract customer and causal customer?  
 2.  Is there have any difference between main user and supplementary user?  
 3.  Does "courier4u.com.hk " provide any special function?
 4.  What is the advantage of order tracking?  
 5.  Why "courier4u.com.hk" is your best choice?
 6.  What is the competitive edge of "courier4u.com.hk"?
 7.  How to open company account or personal account?
 8.  Do you have any difference between company account or personal account?  
 9.  How to charge the services fee?
 10. How to pay the prepayment?
 11. What are the "Account Balance" and "Available Balance" ?
 12. What is Automatic Count?
 13. If i only want to use "$22 per order" services, do i need to open account?
 14. What is "Fee calculator"?
¡@

1.

Do you have any difference between contract customer and causal customer?  [TOP]
¡@
Causal Customer
  • Use our service instantly
  • No Commitment
  • Enjoy the high quality "$22 per order" courier
        service anytime and anywhere.
  • Easy to track the order status "Order Tracking"
  • If you registered to our member successfully, you  can enjoy more discounts !  Don't hesitates !   JOIN NOW !

  • Contract Customer
    When you registered to our member successfully, you can enjoy member price and special functions of the site.
  • Address book
  • Quick Fill-in
  • Paid by cheque or credit card
  • Order tracking
  • Account management
  • Fee calculator

  • 2.

    Is there have any difference between main user and supplementary user?  [TOP]
    ¡@ Main-user is master of the account and exercises the highest administrative power¡C He can add or delete any supplementary accounts which can only manage his own account's information.


    3.

    Do courier4u.com.hk provide any added-value services? [TOP]
    ¡@
    Added-valued Services
  • Address Book - addresses can be stored for future use.
  • Quick Fill-in - addresses can be selected / retrieved from address book, e-order form can be filled-in  
         in a minute.
  • Order Tracking - can track the detailed order status. (i.e. order & completion date name of consignee
         or sender and the parcel status and others ...)
  • Account Management - track your account balance and payments records
  • Customer management - can change the login password anytime, also can add / delete
         supplementary uses.
  • Fee Calculator - calculate the courier services fee which is according to different size and different l
         location. 

  • 4.

    What is the advantage of order tracking?  [TOP]
    ¡@ Customer can track their order status and progress.


    5.

    Why courier4u.com.hk is your best choice?  [TOP]
    ¡@
  • can provide "Convenience" to customer
  • "money for value"
  • easy to use
  • use our service instantly, anytime, anywhere
  • remove worries of losing paper coupon
  • all charges can be enquired anytime and settled automatically.
  • ¡@

    6.

    What are the competitive edge of courier4u.com.hk ?  [TOP]
    ¡@
  • No monthly fee
  • No minimum charge
  • No coupon which is easy to lose
  • Effectiveness
  • No limited on amount of order
  • Customer can place order anytime, anywhere through the Internet

  • 7.

    How to open account? [TOP]
    ¡@ Step 1. Customer can open an account on web easily;
    Step 2. Fills the application form;
    Step 3. Presses the "SUBMIT" button;
    Step 4. The account will be activated when payment is cleared.

    ¡@

    8.

    Do you have any different between company account and personal account?   [TOP]
    ¡@
    Company Account
     Registered in Company Name
    Personal Account
     Registered in Personal Name

    ¡@

    9.

    How to charge the services fee?  [TOP]
    ¡@ Step 1. Money is prepaid & deposited to your account;
    Step 2. When you place order & completed;
    Step 3. We will charge the services fee from you account automatically.

    ¡@

    10.

    How to pay the prepayment?[TOP]
    ¡@ Option 1. Paid by cheque - Our courier will collect after 1/2 working day.
                                                     After clearing, you account balance is increased.
    Option 2. Paid by credit cards - Your account balance is increase when payment is cleared.


    11.

    What are the "Account Balance" and "Available Balance" ?   [TOP]

    ¡@

    Account Balance

    The current account balance is the total amount  of fund in your account. 

    The current balance is the balance remaining in you account after all transactions have posted  to your account.

    Available Balance

    The current available balance is the amount of 
     funds in your account to which have immediate 
     access.

    ¡@

    The available balance equal your current balance 
    minus holds on deposited funds.


    12.

    What is automatic count?    [TOP]
    ¡@ Service fee is electronically through our system. It facilitates customer to manage their finance easily.

    ¡@

    13.

    If I only want to use "$22 per order" services, do I need to open account?  [TOP]
    ¡@

    By using "$22 per order" "

    • No need to open account

    • No prepayment

    • No monthly fee

    • No commitment

    14.

    What is "Fee calculator"?   [TOP]
    ¡@ Fee calculator can help you to calculate the courier service fee which is according to different size and different location ¡C

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